Frequently asked questions

Send an enquiry from any page on this site or message +91 78601 56369. We check live availability, send you a written confirmation with a reference number, and take payment by UPI, card or at the jetty desk.

For cruises and water sports, no — many guests pay on the day. Private yacht charters, private jeeps and corporate events need a 30% advance to hold the date.

Yes. Quoted prices include GST, jetty fees and permits. The only extras are things you choose on the day, like a cake, extra drinks or onboard photographs.

Often yes. Same-day cruise seats are usually available up to two hours before departure outside the Christmas and New Year weeks. Call rather than email for same-day requests.

Thirty minutes before departure. Boarding closes at departure time and boats do not wait.

Smart casual on dinner and premium sailings — no swimwear or bare feet. Sunset and daytime sailings are relaxed.

Yes. Every dinner cruise runs a full veg and non-veg counter, and Jain meals can be arranged with 24 hours' notice.

Yes on all cruises. Under-fives sail free on most boats and 5–10 year olds pay the child rate. The late party sailings suit older kids better.

Our yachts take 8 to 25 guests depending on the boat. Larger groups run as a two-boat charter sailing together.

Cake and soft drinks yes, at no charge. Outside alcohol is allowed on some boats with a corkage fee; we will tell you which when you pick the yacht.

Britona and Mormugao are our usual departure points, sailing to the river mouth, Grande Island or along the Aguada coast depending on hours booked and sea state.

October to May. The forest route closes during peak monsoon, mid-June to early October.

Easy to moderate. The jeep covers the rough 11 km; the walk is about 1.5 km over rocky ground with shallow stream crossings.

No. Every activity is run with a life jacket and a rescue boat, and instructors brief non-swimmers separately.

If the operator or the authorities cancel, you choose a full refund or a new date. We never push a boat out in unsafe conditions.

Yes, once free of charge if you tell us more than 24 hours before departure, subject to availability.

Initiated within 48 hours of approval and typically in your account within 5 to 7 working days.

Yes — team charters, MICE groups, award nights and conference add-ons, for teams from 10 to 400. The corporate desk replies with a costed plan within 48 hours.

Yes. Most group bookings come to us as a full package: hotels, airport transfers, cruise or yacht night, an adventure day and the meals in between.