Privacy policy

01What we collect

Only what a booking actually requires:

• •Your name, phone or WhatsApp number and, optionally, your email.
• •Booking details: experience, date, time slot, guest count, pickup location, occasion, budget range and any notes you write.
• •Safety-relevant information you choose to share, such as allergies, medical conditions or mobility needs.
• •Basic technical data from this website, such as pages visited and errors encountered, used to keep the site working.

02Why we use it

To confirm and run your booking, to reach you if a sailing time or the weather changes, to pass the minimum required details to the boat operator, jeep driver or hotel for that specific booking, and to answer you afterwards if something needs following up.

We do not sell your data, and we do not add you to marketing lists without you asking for it.

03Who sees it

The Navora team member handling your booking, and the specific operating partner delivering your experience — a cruise operator needs a name and headcount, a hotel needs an ID name, a jeep driver needs a pickup point. Nothing more travels with the booking.

Payment details are handled by the payment provider; Navora does not store card numbers.

04Where it is stored

Enquiries submitted on this website are stored in our managed cloud database with access restricted to Navora staff accounts. WhatsApp conversations remain on WhatsApp under their own encryption and policies.

05How long we keep it

Booking records are kept for three years to meet accounting and tax requirements. Enquiries that never became bookings are deleted after twelve months.

06Cookies and analytics

This site uses only the storage needed to keep the site running and to count anonymous page visits. There are no advertising trackers and no cross-site profiling.

07Your choices

You can ask us for a copy of what we hold, ask for a correction, or ask us to delete everything except records we must legally keep. Write to contact@navoragoa.com from the email you booked with, or message +91 78601 56369 — we respond within 7 working days.

08Children

We do not knowingly collect information directly from children. Guest details for minors are provided by the booking adult, who is responsible for them throughout the experience.